Iberostar Tucan & Quetzal Iberostar Tucan & Quetzal

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Iberostar Tucan & Quetzal

Iberostar Tucan & Quetzal - A to Z Inspection

David's Rating - Thumbs Up!

The following is David's professional opinion from a recent hotel inspection and client's feedback.

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Iberostar Tucan & Quetzal LobbyAmbiance - I have to say Iberostar has their act together. They have done a great job of blending the surroundings within the resort itself . It had a definite tropical feel to it. As usual with Iberostar's , the staff went out of the way to make me feel comfortable.

Beach - A great beach to relax and swim. Not rocky at all.

Charges (extra) - Spa treatments, golf, hairdresser and motorized water sports and diving would be extra.

Distances- Located in the Playacar Resort area and about a 20 minute walk into Playa del Carmen or a short 5 minute cab ride for only $5 each way. I really like Playacar. It has this secure upscale feeling to it. I felt very safe walking outside the resort in the evening.

Entertainment on Property - Different show every evening for 7 nights in a row. Varied entertainment and activities during the day and evening. There is also a Disco for late night dancing.

Fitness Area - A great fitness center and Spa.

Iberostar Tucan & Quetzal GroundsFood - The are 6 restaurants, 3 are ala-carte of which are Mexican, Italian and a Steak House. A word of warning for the guys. Bring at least one pair of long trousers to wear at dinner if you want to get into the ala-carte restaurants. I guess the women can wear whatever they want. Not complaining mind you!

Getting Around - Very easy to get around the resort. Not spread out like some of the others in the Riviera Maya.

Internet Access -There is an hourly charge for internet access.

Jackets and Ties - Keep them at home, but bring slacks and polo shirt for dinner in the A la Carte restaurants.

Kids -There are three levels of kids clubs depending on the ages of the children. I got the feeling they were very family friendly.

Lighting -The resort is well laid out and well lit at night.

Medical Services -On call medical services.

Negatives - My only complaint and this is true with many of the all-inclusive's is the number of times you are limited to eat at the A La Carte restaurants. I do understand that the resort wants to give everyone and opportunity to be able to dine at one of the other restaurants.

Nightlife - Not only do you have the evening entertainment and the Disco, but there is plenty of nightlife in Playa del Carmen.

Iberostar Tucan & Quetzal BeachOpportunities -The thing I love about Playacar is you are so close to Playa del Carmen so take the opportunity to get into town.

Pool -There are 4 pools and one is designed to look like a lake. Plus they have one of the best swim up bars. I wonder why I like swim up bars and infinity pools?

Protection - In room safe at no additional charge .

Recreation - You have tennis, billiards, volleyball, windsurfing, kayaking, the fitness center plus my favorite sport, lounging to name a few.

Rooms -The rooms are nice size and for a little extra room the Jr Suites fit the bill.

Shopping - Small gift shop on property. Plenty of shopping in Playa del Carmen.

Terrain - A very tropical feel to the grounds.

Tipping-Not required but as with any service industry, if your bartender, room service attendant or concierge really shines, they will appreciate the small gratuity since most people will not be tipping anyway. They will treat you royally.

Iberostar Tucan & Quetzal GroundsUpdates-It is amazing to me how well they held up from Hurricane Wilma. All of the Iberostar's held up well which is a credit to how well they are built.

View-Most of your views will be of the tropical gardens and pool and all will have a terrace or balcony.

Weather-December through May are the driest months. September through November are the wettest months

WOW Factor-The tropical setting is what sets this property apart. Also, the high level of service that Iberostar is known for.

X-Y-Z-It would be hard not to like staying here. Would I come back, you bet I would!

"Just the Facts"

Hotel Location

Iberostar Tucan & Quetzal
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The Iberostar is approximately 30 miles from the Cancun Airport, just a few minutes from Playa del Carmen, and right next to an 18-hole golf course. The resort is situated directly on the beach, within view of the island of Cozumel.


Local Phone: 011-52-984-877-2000
Toll Free Phone: 888-923-2722
Fax: 011-52-984-873-0424

Hotel Facilities

Iberostar Tucan & Quetzal Rooms
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Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby (0.5 miles)
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
There is a lake pool, kids pool, activity pool and adult pool. The spectacular 36,000sq ft lake pool has a central island covered with palm trees complete with a jacuzzi.The adult pool is in the rocks of a cenote, with a beautiful cascading waterfall.
Playacar Golf Club
Playacar's championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: $120 (approximate)
Cart Fee: Included
Club Rental Fees: $30 TO $40 (APPROX.)
Caddy: Mandatory
Lessons Available
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Complimentary.
Racquet Rental Fees: Complimentary.
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Paddle Boats: Complimentary
Water skiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge

Hotel Details

Iberostar Tucan & Quetzal Pool
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Iberostar Tucan is a luxurious All-Inclusive beachfront resort in perfect harmony with the environ- ment. Fully appointed rooms with balconies or terraces are housed in bungalow style 3-story units surrounded by 28 acres of lush, exuberant gardens.

The resort features a jungle-style garden, a large lake pool, nightly entertainment, a disco, three lighted tennis courts, and world class diving instruction with state-of-the-art equipment. Domestic and International drinks are available 10 am to 2 am.

Beach: The Iberostar Tucan is situated directly on a 1/8 mile stretch of white sandy beach. There is a 5- Star SCUBA Diving Center offering optional dives for certified divers and certification courses for new divers (there's an extra charge for these services)

Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 350
Year Opened: 1997

Credit Cards: Visa, Master Card, American Express

Iberostar Tucan & Quetzal Dining
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Iberostar Tucan features 1 meal plan options:

All Meals, Drinks & Tips-All

There are 6 Restaurants at Iberostar Tucan:

Tulum - The main restaurant serves delicious buffet style meals, featuring show cooking and special theme nights. Breakfast is served from 7:00 to 10:00 am, dinner is served from 6:30 to 9:30 pm. No shorts or sleeveless t-shirts are allowed during dinner.
La Marimba - An a la carte grill steakhouse, reservations are required. Gentlemen are requested to wear slacks or Bermuda shorts (no jeans). Hours are 6:30 to 6:30 to 10:30 pm.
La Hacienda - An a la carte Mexican restaurant, reservations are required. There is an elegant dress code, gentlemen are requested to wear slacks (no jeans). Hours are 6:30 to 10:30 pm.
Palapa Uxmal - A beach/pool snack bar serving a continental breakfast from 10:00 am to 12:00 noon, a buffet lunch from 12:00 noon to 4:00 pm, coffee and cakes from 4:00 to 5:00 pm, and snacks until 6:00 pm.
La Gondola - An a la carte Italian restaurant, reservations are required. There is an elegant dress code, gentlemen are requested to wear slacks (no jeans). Hours are 6:30 to 10:30 pm.
Restaurant Cozumel -

Activities & Entertainment

Iberostar Tucan & Quetzal Activities
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Daily Activities & Entertainment:

Bike Tours, Olympic Games, Air Rifles, Archery, Volleyball, Dance Classes, Spanish Classes, Water Basketball, Water polo.

Nightly Activities & Entertainment:

Nightly Entertainment with Live Band (Horror Show, Mexican Show, Las Vegas Movie), Theme Parties, Mascara Disco from 11 pm onward.

Children's Programs
Iberostar Tucan & Quetzal Kids Club
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There are three different clubs available for children between the ages of 5 and 16 from 10:15 am to 5:00 pm. The Mini-Club is for kids between 5 and 7, the Maxi-Club is for 8 to 12, and the Teeny Club is for 13 to 16.
Applicable Ages: 5 to 16 years old.
Program Fees: Complimentary.

Children's Facilities
Teen Disco

Babysitting Fee: $10 per hour
Advance Notice for Babysitting: 24 hrs.

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