Xpu-Ha Palace Xpu-Ha Palace Resort

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Xpu-Ha Palace

Xpu-Ha Palace -
A to Z Inspection

David's Rating - Thumbs Up!

The following is David's professional opinion from a recent hotel inspection and client's feedback.





Ambiance - For ecology and nature lovers, you can't get any better than this. Pronounced Es-scoo PAH or Es-shoe PAH. I still can't pronounce it but that is OK . This resort is built right in the eco-park so you are literally walking through the park to get to your bungalow.

Xpu-Ha Palace PoolBeach - The beach is very nice but the main draw is the small jetties and coves where you can go snorkeling.

Charges (extra) - Spa treatments, golf, hairdresser and motorized water sports would be extra.

Distances - In the Riviera Maya south of Cancun. Close to Tulum and Xel-Ha making it a great resort for taking in the Mayan culture.

Entertainment on Property - Varied entertainment and activities during the day and shows at the theater and theme parties in the evening.

Fitness Area - A very nice facility with treadmills, free weights and sauna.

Food - The are 3 restaurants, 2 are ala-carte of which are Oriental and Italian. A word of warning for the guys. Bring at least one pair of long trousers and nice shirt to wear at dinner if you want to get into the ala-carte restaurants. I guess the women can wear whatever they want. Not complaining mind you.

Getting Around - Can you say TAXI?

Xpu-Ha Palace diningInternet Access -There is an hourly charge for internet access.

Jackets and Ties - Keep them at home, but bring slacks and polo shirt for dinner in the A la Carte restaurants.

Kids - Kids club (ages 4-12 years) for smaller guests with a variety of activities and children´s pool. Kids will love the the fact they are in an eco-park.

Lighting -The resort is well laid out and well lit at night.

Medical Services -On call medical services.

Negatives - You really have to be into eco-tourism to enjoy this property. If you want a large high rise, this is not for you.

Nightlife - Theme parties and shows at the theatre.

Opportunities -You have special privileges and priority tee times to the golf course at Moon Palace plus you have access to the other Palace Resorts and their restaurants.

Xpu-Ha Palace pool

Pool - No infinity pool but pretty darn close since it looks out over the ocean. I like the fact I can sit by the pool, look out into the ocean and not get sand up my shorts makes me happy. Too many years living in Ft. Lauderdale I guess.

Protection - In room safe at no additional charge .

Recreation - you name it as far as water sports; snorkeling, kayaking, swimming and more!

Rooms -All the rooms are in two-story thatched roof bungalows. Very unique compared to any other resort in the Riviera Maya.

Shopping - Small gift shop on property. Plenty of shopping in Playa del Carmen and Cancun.

Terrain - Since this is spread out through the eco-park there are electric carts continually circle through out complex .

Tipping-Not required but as with any service industry, if your bartender, room service attendant or concierge really shines, they will appreciate the small gratuity since most people will not be tipping anyway.

Xpu-Ha Palace roomsUpdates-Palace Resorts are known for their destination weddings.

View-Depending on where your bungalow is you have a great view of the ocean.

Weather-December through May are the driest months. October through November are the wettest months

WOW Factor-ECO-TOURISM. If you really want to get close to nature, this is the place.

X-Y-Z-You will be hard pressed to find another property like this in the Riviera Maya or Cancun.

"Just the Facts"

Hotel Location

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The Xpu-ha Palace is located in the Mayan Riviera within wild tropical gardens, overlooking a spectacular stretch of white sand beach. The resort is 60 minutes from the Cancun airport and 90 minutes from downtown Cancun.


Local Phone: 011-52-984-875-1010
Fax: 011-52-984-875-1012

Hotel Facilities

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Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Physician on Call
Casino Nearby (Not available.)
Number of Pools: 2
Outdoor Pools: 2     
There are two outdoor swimming pools, with scuba diving demonstrations on premises.
Golf Club at Playacar, 7,202yd par 73 championship course was carved out of the jungle Golf Club at Moon Palace ~ 7165 yd par 72 Jack Nicklaus Signature course is now open.Both available for use w/Golf-inclusive package
Xpu-Ha Palace is offering a golf-inclusive category featuring unlimited greens fees,round trip transfers (to either of the 2 clubs), snacks, beverages & shared cart.Kids12 & over must pay as adults to have it included. E-mail ~ Tee times@palaceresorts.com
Holes: 18
Green Fees: 150 Playacar/250 Moon
Cart Fee: includes shared cart
Club Rental Fees: 30 STEEL/40 GRAPHITE
Caddy: optional per group $30
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Paddle Boats: Complimentary
Motorboats: Additional Charge
Jet Ski / Wave runner: Additional Charge
Water skiing: Additional Charge
Wind Surf: Additional Charge
Other Sports Available
Horseback Riding: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Complimentary
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge

Hotel Details

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Designed with Bungalow style buildings, the Xpu-ha Palace is a beachfront eco-resort surrounded by lush tropical garden areas, offering deluxe rooms with double Jacuzzis, private balconies with hammocks, mini bars, and ceiling fans.

Stay at one, enjoy all Palace Resorts in Cancun and Rivera Maya

Beach: Xpu-ha Palace is located directly on a spectacular stretch of white sand beach, and guests will have access to a variety of complimentary non-motorized water sports.

Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 464
Year Opened: 2001

Credit Cards: Visa, Master Card, American Express


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Xpu-Ha Palace features 1 meal plan options:

All Meals, Drinks & Tips

There are 3 Restaurants at Xpu-Ha Palace:

Mariachi - Mexican cuisine served buffet style for breakfast and lunch, and a la carte for dinner. There is a semi-formal dress code required at dinner.
Bambu - Oriental cuisine served buffet style for breakfast and lunch, and a la carte for dinner. There is a semi-formal dress code required at dinner.
Ragazzi - An Italian restaurant offering buffet service for breakfast and lunch, and a la carte service for dinner. There is a semi-formal dress code required at dinner.

Activities & Entertainment

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Daily Activities & Entertainment:

Ecological Tour, Jungle Tour, Boat Tour, Non-Motorized Water sports, Fitness Center, Catarman Tour, Hayah Adventure Tour.

Nightly Activities & Entertainment:

Nightly entertainment (Mexican Gondola-Style Musical, Theme parties and shows every night).

Children's Programs

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Applicable Ages: 4 - 12 years old.
Program Fees: Complimentary.

Babysitting Fee: Not available.
Advance Notice for Babysitting: Not available.

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