Sandos Playacar Beach ResortSandos Playacar Beach Resort

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Sandos Playacar Beach Resort and Spa - A to Z Inspection

David's rating - Double Thumbs Up!

The following is David's professional opinion from a recent hotel inspection and client feedback.


Ambiance- This is one of my favorite resorts in Playacar and I think I book more families and couples here than and other in Playacar. I was very impressed with the pride the staff has in their resort. Very family friendly and one of the few that cater to young children. This comes across in how well clients feel when they stay there.

Beach-The beach went through a major restoration in early 2010 and has never looked better. You can literally walk all the way to Playa del Carmen along the beach. In the opposite direction there are no resorts so it is a very quiet stretch of beach.

Charges (extra) - Spa treatments would be extra.

Distances- You are about a 30 minute walk or a 5 minute taxi ride into Playa del Carmen.

Entertainment on Property -Varied entertainment and activities during the day and evening. They offer bike tours and even have their own disco.

Fitness Area - They have an adequate fitness area with most of the machines you would need.

Food- 8 restaurants of which 5 are A la Carte for dinner, with a steakhouse Brazilian, Asian, French and Mexican cuisine. Reservations are required and there is a limit to the number of times you can eat at one of the A la Carte restaurants. They will make exceptions if not totally full.

Getting Around- Taxis are very inexpensive and you can walk into Playa del Carmen.

Internet Access -They have internet access from the Select Club rooms and the Meeting Point. There is a charge unless you are in the Select Club.

Jackets and Ties- Keep them at home, but bring slacks and polo shirt for dinner in the A la Carte restaurants.

Kids-This is one of their strong points. They are one of only a few all-inclusive's that has a baby club for 2 and 3 year olds. They also have a kids club and teen club. Very family friendly.

Little Known Fact- They are one of the few all-inclusive resorts in the Riviera Maya that they say they can gua rantee connecting rooms in advance.

Medical Services-On call medical services.

Negatives- Since they built the new Riviera section they tend to have more time share representatives. Unless you want to spend valuable vacation time listening to a time share presentation a friendly no thank you is all that is needed.

Nightlife- They have a disco on the property and there is nightlife in Playa del Carmen.

Opportunities-Since you are so close to Playa del Carmen, take advantage of the ferry to Cozumel. It is only a 45 minute ferry ride.

Pool-They have 7 pools of which one is adults only. I am a pool person so this resort fits the bill.

Protection-In room safe.

Recreation-You have plenty of activities at the resort and very close to some of the golf courses in Playacar and the Riviera Maya. Included in the all inclusive is tennis (unlimited use of courts during opening hours) and includes use of equipment (balls and rackets). Water sports like windsurfing,snorkeling equipment, sailing and canoeing, scuba diving lessons in the swimming pool and use of games room with billiards, table tennis, backgammon, chess, dominoes and cards. They also have daily program of social activities. Aerobics classes, calisthenics and beach activities. Pool games and water aerobics. Water basketball.

Rooms-This is the other strong point of the resort. They are one of the only all-inclusive resorts that will allow a family of five, 2 adults and 3 children in one room. They have a new room category called the Riviera Junior Suites plus the Hacienda Junior Suites have their own pool shared by only 9 other rooms in the villa. They also have connecting rooms in all room categories that can be requested but not confirmed. They also offer what is called the Select Club which offers more private check in, private beach area, free internet, preferential restaurant reservations and other amenities.

Shopping-Small store on the property and plenty of shopping in Playa del Carmen.

Terrain- A large resort but designed well so you do not feel you have to walk forever.

Updates-They went through a multi million dollar renovation in 2007 and added the new Riviera Junior Suites.

View-Right on the ocean, fantastic views.

Weather-Mid December through May has the best weather. September and October gets more rain.

WOW Factor-The rooms that sleep a family of 5 and the kids club that will take children as young as 2 year old. Also the beach.

X-Y-Z-This is one of my family favorites. Couples will enjoy it too.

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"Just the Facts"

Hotel Location

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Sandos Playacar is located in the glorious resort area of Playacar, on the corridor between Cancun and Tulum, facing the island of Cozumel. The Xel-Ha natural aquarium and the incredible X-Caret ecological theme park are a short distance away.


Local Phone: 011-52-984-87-74040
Toll Free Phone: 1-877-888-GALA
Fax: 011-52-984-873-1169


Hotel Facilities

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Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Shopping Mall Nearby (10 minutes)
Number of Pools: 7
Outdoor Pools:7     
Guests have a choice of four beautiful pool areas, including one specially set aside exclusively for adults.
Playacar Golf Club, 5 minutes away
Playacar`s championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: $150.00 (approx.)
Cart Fee: Included
Club Rental Fees: $30.00
Caddy: Not available.
Lessons Available
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Court Fee: Complimentary.
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Jet Ski / Wave runner: Additional Charge
Water skiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge

Hotel Room Details

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Standard Room

Two double beds or one King-size bed. Private and deluxe spacious bathroom with shower and hair dryer. Air conditioning and ceiling fan for optimal climate control, satellite color television, safety deposit box, telephone, and a mini-bar with mineral water, soft drinks, diet and regular soda and beer. Balcony with Garden or partial Ocean view.
Maximum Capacity:  Adults, 3 Adults and 1 child or 2 Adults and 2 children.

Hacienda or Riviera Junior Suite

A spacious junior suite with two Double beds or one King Size bed. Living area with one Double sofa bed. Balcony overlooking an exuberant native forest. Private deluxe spacious bathroom with shower including marble bench for added comfort, hair dryer, air conditioning, one Satellite TV set,  telephone, safety deposit box, mini-bar with mineral water, soft drinks and beer.
Connecting rooms on request, subject to availability.

Maximum capacity: 3 Adults, 3 adults and 1 child or 2 Adults and 3 children

Select Club Ocean View


One King Size bed. Private and deluxe spacious bathroom with shower, hair dryer. Special amenities: bath robe per adult for use during their stay, shower cap, body lotion.

Air conditioning. Safety box, Mini Bar (mineral water, bottled water, soft drinks, diet & regular soda and domestic beer), Satellite Plasma TV, ceiling fan, telephone, welcome fruit basket, coffee maker, iron & ironing board, radio/alarm clock. Balcony with Ocean view.  VIP treatment.

Maximum Capacity: 2 Adults

Hacienda Royal Elite - Studio

All suites have 2 queen beds and an individual sofa, terrace and an array of personal and entertainment amenities.


Amenities at Hacienda Royal Elite - Studio:

•Spectacular patio overlooking the beautiful gardens with private pool and jacuzzi for 8 people.
•Elegant modern rattan furniture on terrace.
•Sitting area with individual sofa bed.
•2 Queen-size beds.
•Duvet coverts on beds.
•42” LCD TV, vía satelite.
•Safety box, laptop size.
•Fully stocked mini-bar including snacks
•24 hrs. VIP room service menu.
•Vanity mirror
•Iron & ironing board
•Individual climate control
•Daily turndown service
•Bathrobes and slippers
•Deluxe bath amenities
•IPOD docking station
•Wireless Internet Wi-Fi
•Coffe machine

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Sandos Playacar Beach Resort & Spa features 1 meal plan options:

All Meals, Drinks & Tips-FULL

There are 7 Restaurants at Sandos Playacar Beach Resort & Spa:

Gran Festival Buffet - The Grand Buffet Festival is situated past the Meeting & Info Point overlooking the square at the SANDOS Beach section of the resort. As soon as you walk in you know you are in the Caribbean, with its bright colors and wooden beam decoration it offers a unique al-fresco family dining experience.
Le Gourmet - Elegant and sophisticated, “Le Gourmet” offers a quality À la Carte experience.

Seating is limited to 80 guests per night so be sure to book in advance!
“Le Gourmet” is situated at the SANDOS Beach section of the resort past the Meeting & Info point; it is the first door on your right.
In the United States, a 1980s gourmet food movement evolved from a long-term division between elitist (or "gourmet") tastes and a populist aversion to fancy foods. Over the past decade there has been a surge in popularity in gourmet products
Iztapalapa Right on the beachfront this has to be the best location in the Resort with top quality Mexican and TexMex food… this is where you can get a taste of Mexico! Forget your usual fast paced life and come and relax on the Caribbean beachfront.

Asiana Welcome to ASIANA, our signature Oriental Restaurant at the Sandos Riviera. At ASIANA you will taste a fusion of Eastern dishes designed to awaken the senses of any food lover. With true Asian Philosophy in mind we present you a laid back and versatile culinary experience based on the concept of food sharing.
Fogo De Janeiro -

Welcome to Fogo De Janeiro  where food will be zamba for your palate. Enjoy the delicious Brazilian Specialty Restaurant and taste the varied dishes that will be brought to your table.

Dine and have fun, as this particular dinner will be more that food... a show!

El Gaucho Steakhouse - Located opposite the Avenue Bar in the main square at the Sandos Beach section, this is the one and only place for meat lovers!! With a variety of different meat cuts from New York Rib Eye and Top Sirloin to T-Bone steak, you will not go hungry! With a Country and Western atmosphere it is a fun and friendly place to eat.

Il Piemonte Il Piemonte is located behind the Grand Buffet Festival. When you walk down the main avenue in SANDOS Beach take a right at the fountain and walk up the stairs to be greeted by our hostess, who will accompany you to your table.

Food at Il Piemonte is freshly prepared and elaborated by Chef Briseño Medina. Try our large selection of Antipasti, grilled vegetables, cheeses, salads, pizzas, typical dishes and much more

Activities & Entertainment

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Daily Activities & Entertainment:

The Galavants Animation Team offers special activities throughout the day, plus Bike Tours, Beach Volleyball, Water Basketball, Bingo

Nightly Activities & Entertainment:

"Dance On" Disco (closed Mondays), daily shows in the Gala Theater, Tennis Club every evening from 5:00 pm to 11:00 pm.


The hotel offers specially trained personnel to supervise & entertain children (between 4 to 12 years of age) plus special activities for juniors up to 17 years old. Hours are 10:00 am to 11:00 pm. Ages 2 to 3 years must have a parent with them.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.

Children's Facilities
Game Room
Teen Disco
Children's Pool

Babysitting Fee: $15.00 per hour
Advance Notice for Babysitting: 5 hours

The Kids Disco is available selected evenings from 8:00 to 9:00 pm, and the Teens Club is available every evening from 5:00 to 11:00 pm. Kids even have their very own cafeteria in the Mini Club.



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