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Sandos Caracol Beach Resort and Spa - A to Z Inspection

David's rating - Thumbs Up!

The following is David's professional opinion from a recent hotel inspection.

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Ambiance- I have been wanting to see this resort for a while since it prices so competitively. It is a very large resort with over 1000 rooms. I would say my first impressions were it was very comfortable. Nothing fancy but exceeded my expectations based on how it prices. They did go through some major renovations and expansion.

Beach- I have to say they have one of the larger stretches of beach in the Riviera Maya. I guess for this size of resort, you need a lot of beach.

Charges (extra) - Spa treatments, long distance and business services like internet access would be extra.

Distances- The resort is about 10-15 minutes north of Playa del Carmen making it easy to get into town if you wish.

Entertainment on Property -They have entertainment during the day at the pool and also have shows in the evening and a disco.

Fitness Area - A decent fitness area, nothing fancy but enough equipment to keep you in pain. I say you are on vacation, so relax and workout extra hard when you get home.

Food- They have 6 restaurants, 3 are specialty restaurants serving Oriental, Mediterranean, and a steakhouse. You are allowed to dine at one specialty restaurant for each 3 night stay.

Getting Around- Taxi is the best bet for I do not suggest you renting a car unless you really know what you are doing driving in Mexico.

Internet Access -No internet from the rooms, only from the internet cafe. It costs about $5.00 for 30 minutes so type fast! People staying in the Club Select rooms are not charged for internet access.

Jackets and Ties- Keep them at home, but bring slacks and polo shirt for dinner in the Specialty restaurants.

Kids-This is where they stand out from the other resorts. They have different clubs based on their ages. Where most resorts have a kids club from age 4-12 they have a Baby Club for ages 2-3 years old, a Mini Club for ages 4-7 years old, a Kids Club for ages 8-12 years old, and a Teens Club for ages13-17 years old,

Little Known Fact- They are one of the few all-inclusive resorts in the Riviera Maya that have a kids program for children as young as 2 years old.

Medical Services-On call medical services.

Negatives-I am not thrilled about the restrictions at the specialty restaurants but with that many rooms they have to make sure everyone has an opportunity to dine at at least one of them.

Nightlife- They have entertainment at the resort in the evening and you are not that far from Playa del Carmen if you want to go there for their nightlife.

Opportunities- Take advantage of their competitive prices.

Pool-They have 3 pools and a children's pool so this should keep us pool people happy. Since I visited they opened up a brand new Aqua Waterpark with 17, yes count them, 17 water slides for the children.

Protection-In room safe at no extra charge.

Recreation- They have a full compliment of things to do including guided walks, darts, table tennis, dance classes, billiards, football, basketball, aerobics, beach activities. Pool games and water aerobics. Water polo. Beach volleyball and water volleyball.

Rooms- The standard rooms are small and have no balcony, that is why this resort prices so well. It is the type of place where if someone says we are not in our room much just as long as it is clean. The newer Club Select rooms are larger with balconies. No room service.

Shopping-They have a small shop at the resort for incidentals and small gifts plus you have plenty of shopping in Playa del Carmen.

Spa- I thought the spa facilities were better than what I was expecting.

Terrain- This is a large resort and pretty spread out so do not forget your sun tan lotion in the room when going to the beach!

Updates-Went through expansion in 2007 and they just opened their brand new Aqua Waterpark.

View - If I am not mistaken only some of the standard rooms have ocean views, not the Club Select rooms.

Weather-Mid December through May has the best weather. September and October gets more rain.

WOW Factor- The kids club for younger children and the size of the beach. Also the brand new Aqua Waterpark.

X-Y-Z- This is great option as far as value for the money. If you do not want to spend an arm and a leg and do not need anything real fancy, you will have a nice time here.

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"Just the Facts"

Hotel Location


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HOTEL LOCATION

Address: KM 295 PLAYA DEL CARMEN
Q.ROO
QR

MX
Local Phone: 011-52-984-87-34
Fax: 984-873-4446

Hotel Facilities


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HOTEL FACILITIES
Boutique Shops
Car Rental
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Parking
Physician on Call
Golf: CLOSEBY
Holes: 0
Tennis
Number of Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
Jet Ski / Wave runner: Additional Charge
Water skiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Jogging Trail: Complimentary
Racquetball: Additional Charge
Squash: Additional Charge
Other Sports: table tennis, darts, bow and arrow, rifle shooting, volleyball, basketball
Health Club / Spa
Aerobics: Additional Charge
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge

HOTEL DETAILS
Seventy eight 3 story buildings with a total of 996 rooms and lies in an extensive natural area at the edge of an exotic jungle surrounded by mangroves and natural lagoons.

Beach: Beautiful white sandy beach

Check-in: 3:00 pm
Check-out: 12:00 pm
Total Rooms: 996
Year Opened: 2000

Credit Cards: Visa, Master Card, American Express

Hotel Room Details


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ROOM TYPES
JUNIOR SUITE
1 King, Living room with Double sofa bed, Terrace with garden, pool or jungle view and outdoor Jacuzzi, Located on upper floors, Hairdryer, Satellite TV, Alarm clock, Phone, Mini Bar with soft drinks and beer (restocked every other day), In-room safe
1 King Bed or 2 Double Beds

Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Sofa
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

STANDARD SINGLE PARENT W/CHILD
1 King or Two Double beds, Balcony with Garden, Pool or Jungle view, Ceiling fan, Satellite color TV, Clock radio with alarm, Telephone, Mini Bar with soft drinks and beer (restocked every other day), In-room safe, Hairdryer
1 King Bed or 2 Double Beds

Other Amenities -
Air Conditioning
Fan
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

STANDARD SUPER SAVER ROOM

Other Amenities -

STANDARD ROOM

Other Amenities -
Kitchen

STANDARD OCEAN VIEW
1 King or Two Double beds, Oceanview room without balcony, Ceiling fan, Satellite color TV, Clock radio with alarm, Telephone, Mini Bar with soft drinks and beer (restocked every other day), In-room safe, Hairdryer
1 King Bed or 2 Double Beds

Other Amenities -
Air Conditioning
Fan
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

STANDARD ROOM
1 King or Two Double beds, Balcony with Garden, Pool or Jungle view, Ceiling fan, Satellite color TV, Clock radio with alarm, Telephone, Mini Bar with soft drinks and beer (restocked every other day), In-room safe, Hairdryer
1 King Bed or 2 Double Beds

Other Amenities -
Air Conditioning
Fan
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

DELUXE ROOM
1 King and one Double sofa bed, Balcony with Garden, Pool or Jungle view, Ceiling fan Satellite TV, Clock radio with alarm, Telephone, Mini Bar with soft drinks and beer (restocked every other day), In-room safe, Hair dryer, Whirlpool bathtub
1 King Bed

Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Sofa
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

JUNIOR SUITE FAMILY
1 King, Living room with Dbl sofa bed, Rollaway, Terrace with garden, pool or jungle view and outdoor Jacuzzi, Located on upper flrs Hairdryer, Satellite TV, Alarm clock Phone, Mini Bar with soft drinks and beer (restocked every other day), In-room safe
1 King Bed or 2 Double Beds

Other Amenities -
Air Conditioning
Fan
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

Dining


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Sandos Caracol Beach Resort & Spa features 1 meal plan options:

All Inclusive

There are 6 Restaurants at Sandos Caracol Beach Resort & Spa:

Italian - Italian buffet.
Oriental - A la Cartre, reservations required
Buffet - On the spot cooking stations, special theme nights.
Grill Steak house - A la carte, reservations required.
Buffet -
Mediterranean - A la Carte, reservations required

CHILDREN'S PROGRAMS

Activities & Entertainment


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  • Tennis (unlimited use of courts during opening hours). Includes use of equipment (balls and rackets); appropriate attire required
  • Water sports: Boogie boards, windsurfing, sailing and canoes (depending on weather conditions - lessons not included). Snorkeling equipment and practice scuba dive in the swimming pool
  • Gym: use of equipment, sauna, steam bath and Jacuzzi
  • Activity program with our team of entertainers: guided walks, darts, petanque, table tennis, dance classes, billiards, football, basketball, aerobics, beach activities. Pool games and water aerobics. Water polo. Beach volleyball and water volleyball
  • Evening entertainment: A variety of evening shows, live music (once per week)
  • Entrance to and drinks in the Disco

 

Children's Programs


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Daytime entertainment program for children 4 to 12 daily. Two mini clubs with game rooms and playground. Ages 2 to 3 years must have a parent with them.
Applicable Ages: 4 to 12 years old.

Children's Facilities
PlayGround
Game Room
Children's Pool

Babysitting Fee: $ Fees
Advance Notice for Babysitting: Yes

 
 

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