Riu Palace MexicoRiu Palace Mexico Resort

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Riu Palace Mexico

Riu Palace Mexico - A to Z Inspection

David's Rating - Double Thumbs Up!

The following is David's professional opinion from a recent hotel inspection.

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Riu Palace Mexico CourtyardAmbiance-Until the Riu Palace Riviera Maya opens, this is the most upscale of the Riu's in Playacar. From the minute you walk into the lobby, you feel an upscale but not pretentious atmosphere. The courtyard is always the signature of most of the Riu Palaces.

Beach-A great stretch of beach that is excellent to take a long walk and swim.

Charges (extra) - Spa services, Internet access, golf and horseback riding would be extra.

Distances- Located in the Playacar Resort area and about a 20 minute walk into Playa del Carmen or a short 5 minute cab ride for only $5 each way. I really like Playacar. It has this secure upscale feeling to it. I felt very safe walking outside the resort in the evening.

Entertainment on Property -Varied entertainment and activities during the day and evening. They have a different show each night in the theatre.

Fitness Area - An adequate fitness area with machines and treadmills.

Pool at the Riu Palace MexicoFood- 4 restaurants on the property that feature International, Italian, Japanese, Mexican, French and a Brazilian Grill.

Getting Around- Very easy to get into Playa del Carmen and back. If you do not feel like walking, a short cab ride is only $5 each way.

Internet Access -One of the few properties where you can bring your laptop and have Wi Fi access from the lobby bar. It is expensive but if you need it, it is available.

Jackets and Ties- Keep them at home, but bring slacks and polo shirt for dinner in the A la Carte restaurants.

Kids- All the kids activities are across the little side street at the Riu Tequila.

Lighting-The resort is well laid out and well lit at night. Beautiful grounds at night.

Medical Services-On call medical services.

Negatives- The one negative is having to make your dinner reservations at the a-la-carte restaurants between 11am and 1pm. Since I was down there working each day, I was never at the resort at that time to make reservations. Make sure you talk to the Maitre D the evening before if you plan on taking a day trip the following day.

Swin up pool bar at the Riu Palace MexicoNightlife- Not only are there shows each night at the resort, guests may use the La Pinata Disco at the Riu Tequila and there is plenty of nightlife in Playa del Carmen.

Opportunities-You may use the facilities at the Riu Playacar, Riu Tequila and Riu Yucatan.

Pool-Two large pools, where one is for all the activities and the other is more quiet. The one that has the activities also has the swim up pool bar.

Protection-There are in room safes but they are the old fashioned ones that require a key. One more key for me to lose. I hope they eventually swap those out for the electronic safes.

Recreation-Tennis, volleyball, sailing, windsurfing, snorkeling, kayaking .....should I go on?

Rooms-Of all the Riu resorts, the Palace has nice oversize rooms with sitting areas. Also the double beds are not pushed close together which is a complaint I have at the other Riu's.

Shopping-Small gift shop on property. Plenty of shopping in Playa del Carmen.

Terrain-Very flat and spread out.

Tipping-Not required but as with any service industry, if your bartender, room service attendant or concierge really shines, they will appreciate the small gratuity since most people will not be tipping anyway.

The Beach at the Riu Palace MexicoUpdates-There is a new Sports Bar opening at the Riu Tequila of which guests of the Palace can use. Not that us guys need our sports fix!

View-Many of the rooms have courtyard and pool views. If you can get the rooms at the end, you would have a great ocean view.

Weather-December through May are the driest months. September through November are the wettest months.

WOW Factor-Upscale and the level of service. They go out of the way to make you feel welcome.

X-Y-Z-For people who want to treat themselves to a little bit more luxury, the Riu Palace fits the bill

"Just the Facts"

Hotel Location

Riu Palace Mexico Courtyard Click here for Larger picture

Surrounded by lush tropical vegetation, this beachfront resort is 3 kms from the town of Playa del Carmen, right next to the Hotel Riu Yucatan. It is within a convenient distance of a variety of shops, 50 minutes away from the International Airport.


Local Phone: 011-52-984-877-4200
Fax: 011-52-984-877-4210

Hotel Facilities

Grounds at the Riu palace Mexico
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Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
There are two magnificent freshwater swimming pools with lounge chairs, sun umbrella sand towel service, the main pool area has a separate children`s pool and swim-up aquatic bar. There are SCUBA demonstrations in the hotel pool.
Playacar Golf Club
Playacar`s championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: $100.00 (approximate.)
Cart Fee: $20.00 (approximate.)
Club Rental Fees: $30.00 (APPROX.)
Lessons Available
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Complimentary.
Water Sports on Site
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Paddle Boats: Complimentary
Jet Ski / Wave runner: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Health Club / Spa
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Spa: Additional Charge

Hotel Details

Riu Palace Mexico
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The exquisite Riu Palace Mexico is a deluxe beachfront All-Inclusive featuring elegant and luxurious decor in the style of the aristocratic Mexican haciendas. Each room features a ceiling fan, mini-bar(re-stocked daily) and a private balcony or terrace.

The Mexican Street offers a vast array of shops, services and boutiques; food and beverages (int`l and domestic) are available until 2 am; guests can use all the bars within the Riu complex; and there`s evening entertainment, a gym, and lit tennis.

Beach: Riu Palace is ideally situated on a beautiful stretch of pristine beachfront, where crystal blue waters caress fine white sands. Enjoy a watersport, or relax beneath the warm rays of the Mexican sun on comfortable lounge chairs dotting the beachfront

Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 434
Year Opened: 1999

Credit Cards: Visa, Master Card, Diners Club, American Express

Dining at the Riu Palace Mexico
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Riu Palace Mexico features 1 meal plan options:

All Meals, Drinks & Tips-FULL-La Traviata, El Patio, Don Julian, La Bodega

There are 4 Restaurants at Riu Palace Mexico:

La Traviata - La Traviata is located by the beach and offers whole meal products and on- the-spot cooking, becoming an Italian restaurant for dinner. A continental breakfast is served from 10:30 to noon, lunch is 12:30 to 3:30 pm. Men are required to long pants.
Rodizio Brasileno La Bodega - A barbecue Brazilian dinner restaurant with theme buffets twice a week and the Gala Dinner once a week (reservations for the Gala Dinner are required one day in advance). Dress code is casual elegance, gentlemen are asked to wear long pants at dinner.
El Patio - A Mexican beach restaurant open for lunch, serving hors d`oeuvres from 4 pmto 6 pm.
Don Julian - Featuring international buffets, on-the-spot cooking and main course table service, the Don Julian has a non-smoking area and terrace. Breakfast is from 7 am to 10:30 am, lunch is 12:30 to 3 pm, the first dinner seating is at 6:30, the second is at 8:30

Activities & Entertainment

Activities at the Riu Palace Mexico
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Daily Activities & Entertainment:

Daily Entertainment Program, Non-Motorized Watersports, Tennis. The on-site Mini Market is open daily from 7:00 am to 11:00 pm.

Nightly Activities & Entertainment:

Nightly shows, live music, complimentary drinks and entrance to La Espuela disco at Riu Yucatan and La Pinata disco at Riu Tequila.

Children's Programs

Kids can use the Children`s Program at the Riu Tequila, located across the street from the hotel.

Children's Facilities
Children's Pool

Babysitting Fee: $15 per hour
Advance Notice for Babysitting: Yes

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