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NOW Sapphire Riviera Cancun - A to Z Inspection

David's rating - Double Thumbs Up!

The following is David's professional opinion from a recent hotel inspection.

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Ambiance-Wow, that was my first thought when I arrived. You walk into this open aired lobby under a thatch roof and feel right away this is a great choice. They modeled this after a Mayan village on a protected mangrove preserve. This was formally the Paradisus Riviera Cancun and the NOW brand took it over in 2010.

Beach-An excellent beach protected by a reef making the ocean water very swim-able. I have to say this is one of the better stretches of beaches in the Riviera Maya.

Charges (extra) - Spa treatments, long distance and business services like internet access would be extra.

Distances- The resort is in Puerto Morelos just south of Cancun making it a fairly short drive from the airport compared to many of the other resorts in the Riviera Maya.

Entertainment on Property -They have activities all during the day, and entertainment in their theatre in the evening.

Fitness Area - A very nice fitness area with all the machines to torture yourself with while on vacation. I prefer the 16 ounce curls while I am on vacation.

Food- They have 6 restaurants, 5 are specialty restaurants serving seafood, Asian, Mediterranean, Mexican and French cuisine. The French restaurant is adults only. Reservations are made upon arrival.

Getting Around- Taxi is the best bet for I do not suggest you renting a car unless you really know what you are doing driving in Mexico.

 

Internet Access -When it was the Paradisus Riviera Cancun they had wi-fi access from the public areas and rooms in buildings 1-5. They are working at getting wi-fi throughout the whole resort. The cost is around $20.00 p/day. People staying in the Preferred Club have free computer access.

Jackets and Ties- Keep them at home, but bring slacks and polo shirt for dinner in the Specialty restaurants.

Kids-This is where they stand out from the other resorts. The Explorers Club is the kids club for ages 3-12. Many of the other resorts do not allow under the age of 4.

Little Known Fact- The French restaurant is one of the few 5 Diamond restaurants in the region.

Medical Services-On call medical services.

Negatives-The only negative I can see is they do not have any motorized water sports since there is a protected reef just offshore.

Nightlife- They have entertainment at the resort in the evening and you are not that far from Cancun if you want to go there for their nightlife.

Opportunities- It would be a treat to stay in the Preferred Club section.

Pool-They have 4 pools with one being the size of a small lake. They also have an activities pool, a children's pool and a wading pool. I like big fancy pools so I am in pool heaven here.

Protection-In room safe at no extra charge.

Recreation- They have all kinds on non motorized water sports with kayaks, windsurf, water bikes, sunfish sailing, snorkeling and diving. They also have two tennis courts and plenty of activities around the pool during the day.

Rooms- All of the rooms are Junior suites with over 500 square feet. They also are one of the few resorts in the Riviera Maya that have true Ocean Front rooms where the beach is right outside your building. They also has what they call the Preferred Club and I have included the extra amenities under the room descriptions below. I think anyone would be pleased with the rooms at this resort.

Shopping-They have a small shop at the resort for incidentals and small gifts plus you have plenty of shopping in Cancun.

 

Spa- I am not an expert but this spa looked pretty impressive.

Terrain-Not a small resort with just under 500 rooms but the way it is designed, you do not feel like you are walking forever to get from one place to another.

Updates-NOW took over this resort in 2010.

View - One of the few resorts in the Riviera Maya that can boast true Oceanfront rooms with fantastic views.

 

Weather-Mid December through May has the best weather. September and October gets more rain.

WOW Factor-The Oceanfront rooms, Preferred Club and the kids club for little ones as young as 2 months to 12 years old.

 

X-Y-Z- This is one of those resorts that dazzle you from the minute you walk in. The service is also top notch making this a great choice if you want to be pampered.

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"Just the Facts"

Hotel Location


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Located near the quaint fishing town of Puerto Morelos, Mexico, a short 15 minute ride from the Cancun International Airport.

Address: LOTE 10, MAZANA 9
RIVIERA MAYA
QR

MX
Local Phone: 011-52-998-872-8383
Fax: 52-998-872-8384
Website Address: www.NowResorts.com

Hotel Facilities


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Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Shopping Mall Nearby (Hotel Zone-15 miles)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
Golf: NEARBY
Travel thru 12/23/10, one round per person, per day is included complimentary. The golf course is 18 holes & is designed by P.B. Dye. Restrictions apply. Cart is mandatory and there is charge of $35 (approx) per person, per round.
Holes: 18
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge

Hotel Room Details


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ROOM TYPES
PREF CLUB JRS TROPICAL
520 sq. ft., King or 2 doubles, Terrace or balcony with garden-view, Sitting area with sofa, Luxury amenities, Jacuzzi on balcony, Internet access ($), Bathroom with tub & shower, MP3 docking station, 32" Cable TV, Preferred Club amenities included.

Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe

JUNIOR SUITE TROPICAL
520 sq. ft., King or 2 doubles, Terrace or balcony with garden-view, Sitting area with sofa, 32" Cable TV, Mini-bar, Coffee maker, Safe, Ceiling fan, Iron, Hairdryer, Internet access ($), Alarm clock, MP3 docking station, Bathroom with tub & shower.

Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe

JUNIOR SUITE TROPICAL
520 sq. ft., King or 2 doubles, Terrace or balcony with garden-view, Sitting area with sofa, 32" Cable TV, Mini-bar, Coffee maker, Safe, Ceiling fan, Iron, Hairdryer, Internet access ($), Alarm clock, MP3 docking station, Bathroom with tub & shower.

Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe

PREF JRS OCEAN FRONT
520 sq. ft., King or 2 doubles, Terrace or balcony w/ ocean front view, Sitting area with sofa, Luxury amenities, Jacuzzi on balcony, Internet access ($), Bathroom with tub & shower, MP3 docking station, 32" Cable TV, Preferred Club amenities included.

Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe

PREF GOV SUITE OCEAN FRONT
990 sq. ft., King bed, Terrace with lanai & ocean front view, Separate living room & dining area, Jacuzzi on balcony, Luxury amenities, Internet access ($), MP3 docking station, 32" Cable TV, Bathroom with tub & shower, Preferred Club amenities included.

Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe

JUNIOR SUITE OCEAN FRONT
520 sq. ft., King or 2 doubles, Terrace or balcony , Ocean front, Sitting area with sofa, 32" Cable TV, Mini-bar, Coffee maker, Safe, Ceiling fan, Iron, Hairdryer, Internet access ($), Alarm clock, MP3 docking station, Bathroom with tub & shower.

Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe

Preferred Club

When you desire even more, there’s the Preferred Club, which offers personal service and phenomenal amenities, led by our Preferred Club Junior Suites, which offer spectacular ocean views and upgraded amenities.

  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Upgraded mini bar and room service menu
  • Spacious living area with sofa
  • 32” flat screen cable TV
  • Upgraded bath amenities
  • Pillow menu
  • Private pool access, featuring Bali beds
  • Pool concierge and bar service
  • Complimentary internet access in-suite
  • Gratis in-suite daily newspaper
  • Ambassador Suites feature outdoor Jacuzzi, dining area for eight, walk-in dressing room and visitor’s full bathroom

In the Preferred Club Lounge:

  • Daily continental breakfast
  • Afternoon hot & cold hors d’oeuvres
  • Exquisite desserts & fine liquors
  • Complimentary computer access
Dining


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6 restaurants including 5 à la carte and a buffet.

Paramour

  • Adults-only
  • An elegant, romantic atmosphere offering French fare.
  • Dinner
  • Dress code: Casual elegance

Lemongrass

  • Taste the best in Asian Cuisine that includes Teppanyaki tables and a Sushi Bar.
  • Dinner
  • Dress code: Casual elegance

Bluewater Grill

  • Offers some of the very best seafood and fish specialties
  • Lunch and Dinner
  • Dress code: Casual elegance

Cibu

  • Explore the rich flavors of the Mediterranean.
  • Dinner
  • Dress code: Casual elegance

Fresco

  • Mexican journey to delectable delights.
  • Dinner
  • Dress code: Casual elegance

Market Cafe

  • Specializing in International cuisine, our Buffet restaurant has an exciting décor and offers an international menu in a casual atmosphere.
  • An air-conditioned dining area with ocean view available.
  • Breakfast, Lunch and Dinner.
  • Dress code: Casual


Activities & Entertainment


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Daily Activities & Entertainment:

Kayaks, Sailing, Water Aerobics, Water Polo, Beach Volleyball, Beach Soccer, Ping-pong, Board Games, Suba Dive Shop, Yoga, Bar

Nightly Activities & Entertainment:

Movies (on the beach), Bars: Moments (lobby bar), Eclipse Night Club, Theater

 

Children's Programs


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The Explorer's Club for kids offers fully-supervised children's program with arts & crafts, games, weekly camp out adventure, big screen & movies on the beach, Daily activities open from 9:00am to 10:00pm. Teens Club-Video games, X-Box, Pool table, etc
Applicable Ages: 3 to 12 years old
Program Fees: Complimentary

Babysitting has a cost of $10 USD per hour plus a $10 additional charge for taxicab if the babysitter needs to come to the hotel or stay after 8:00pm. Prices subject to change.


 
 

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