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Cancun Palace - A to Z Inspection

David's rating - Double Thumbs Up! !

The following is David's professional opinion from a recent hotel inspection.

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Ambiance-I can honestly say I have enjoyed every Palace Resort I have stayed at and Cancun Palace lives up to my expectations. They went through a major renovation and reopened in 2007 with major changes. They also have separate check-in and check-out lobby's so there are no long lines. Family friendly so bring the kids and enjoy this class act.

Beach-The beach is coming back and in much better shape than when I was there. Hurricane Wilma devastated Cancun in 2005 and after the government pumped millions of dollars in the beach restoration, hurricane Dean did a number again in August 2006. But mother nature is working its magic with natural restoration and the government plans on helping out as early as 2008..

Charges (extra) - Spa treatments would be extra.

Distances- only 15-20 minutes from the airport, this is a perfect location smack dab in the middle of the hotel zone right near the Kukulkan Shopping Center.

Entertainment on Property -You will not find big large production shows in the evening but the staff does a great job with family entertainment in the evening.

Fitness Area - Brand new machines with all the renovations in 2007.

Food- You will not find 20 restaurants like some of the larger all-inclusive's but what I can tell you is you will find quality. They have 5 restaurants of which 4 are Specialty restaurants serving Mexican, Oriental and Italian cuisine along with a steakhouse. Reservations are not required at any of the restaurants other than the hibachi tables in the oriental restaurant. What I like about Palace resorts is they also have a nice wine selection that is included so you can order a nice bottle of wine with dinner.

Getting Around- Close to everything and the bus is a bargain if you do not want to take a taxi. I take the bus everywhere.

Internet Access -They have wireless internet access from the rooms and the best part is there is no extra cost! Since I am normally working while in Cancun, this is perfect for me to keep up with servicing my clients.

Jackets and Ties- Keep them at home but long pants and a collared shirt is required for the men at dinner in the specialty restaurants.

Kids-They have a great kids program for ages 4-11. What is nice is not only is it open from 7am to 5pm but it is also open in the evenings from 7pm to 9pm allowing the parents to have a nice dinner by themselves if they want. Babysitting is $15 p/hour for one child and $5 for an extra child plus $15 to pay for the babysitter's transportation.

Little Known Fact -At all of the Palace resorts if you are staying for 5-7 nights they will include some very nice day tours.

Medical Services-On call medical services.

Negatives-I like being close to everything but others might think the area is too congested.

Nightlife- This is Cancun, need I say more.

Opportunities-Take advantage of one of the free tours included in your 7 night package. It is well worth it. They also offer a pretty nice golf package and new this year free long distance back to the United States.

Pool-Three pools total. One that is a zero entry children's pool with small water slides and other fun stuff. They also have a quiet jacuzzi area on the second floor. They also have one of the best infinity pools in all of Cancun.

Protection-In room safe.

Recreation-Plenty of water sports with Sunfish Sailing, Snorkeling, Paddle Boats all complimentary with scuba, Motorboats, Jet Ski / Wave runner and Water skiing with an additional charge.

Rooms-All the rooms here are Superiors which are equivalent to Junior Suites with either lagoon or ocean views and a Jacuzzi in every room. The Presidential Suites have adjoining rooms and can be requested but not guaranteed in advance though they try to keep families together.

Shopping-A couple of small shops at the resort but you are very close to Kukulkan Shopping Center.

Spa-A small but very adequate spa area.

Terrain-High rise resort and the way it is designed you are close to everything.  You don't have to walk a mile to get from your room to the beach.

Updates-Palace Resorts has started offering free long distance back to the US. If you have ever had to make a long distance call from Mexico back to the states from a hotel before, you know this is a great offer.

View-Right on the ocean, fantastic views.

Weather-Mid December through May has the best weather. September and October gets more rain.

WOW Factor-The jacuzzis in the rooms, the views and the quality food and dining.

X-Y-Z-Palace Resorts has taken their reputation as a quality company and applied it to this very family friendly resort. Bring the kids and enjoy!

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"Just the Facts"

Hotel Location

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Cancun Palace features a fun-filled environment with a magnificent beach location near Kukulkan Shopping Center. Guests are close to the Convention Center, downtown Cancun and the airport.

Address: BLD. KUKULKAN KM 14.5
CANCUN
QR

MX
Local Phone: 011-52-998-88...
Toll Free Phone: 1-800-635-1836
Fax: 011-52-998-881-3601

Hotel Facilities


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Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call
Shopping Mall Nearby (7 miles.)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
There are three interconnecting, freshwater swimming pools, featuring cascading waterfalls and a swim-up bar.
Golf: NEARBY
Moon Palace golf club ~ 7165 yd Par-72 Jack Nicklaus Signature course is now open! Playacar Golf Club ~ next to Playa del Carmen, 7,202 yd Par-73 championship Course was carved out of the jungle. Both are available w/Golf inc Package. Prices are below
They're offering golf inclusive category, featuring unlimited greens fees, roundtrip transfers to either the 2 clubs, snacks, beverages & shared cart. Kids 12+ over must pay as adults to have golf included,Tee times@palaceresorts.com//Hilton & PokTaPok 10min
Holes: 18
Green Fees: 250 Moon/150 Playacar
Cart Fee: includes shared cart
Club Rental Fees: 30 STEEL/40 GRAPHITE
Caddy: Options, per group $30
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Complimentary.
Racquet Rental Fees: Complimentary.
Water Sports on Site
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Paddle Boats: Complimentary
Motorboats: Additional Charge
Jet Ski / Wave runner: Additional Charge
Water skiing: Additional Charge
Other Sports Available
Horseback Riding: Additional Charge
Racquetball: Additional Charge
Squash: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge

Room Details


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ROOM TYPES
SUPERIOR WITH DBL WHIRLPOOL
1 King or 2 dbl beds. Double Jacuzzi. Private shower. Balcony,Liquor Dispenser. Mini Bar. Flat Screen LCD TV w/ Satellite. Farouk bath amenities. Bathrobes & Slippers. Digital Safe. Wireless Internet. 24-hour room service and Turndown Service
1 King Bed or 2 Double Beds

Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite

STANDARD ROOM
Two double beds, safe and balcony
1 King Bed or 2 Double Beds

Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite

STANDARD ROOM WITH GOLF
1 King Bed or 2 Double Beds

Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite

SUPERIOR W/DBL WHIRLPOOL&GOLF
1 King or 2 dbl beds. Double Jacuzzi. Private shower,Balcony. Liquor Dispenser. Mini Bar. Flat Screen LCD TV w/ Satellite. Bathrobes & Slippers. Digital Safe. Wireless Internet. 24-hour room service and Turndown Service. Plus golf package
1 King Bed or 2 Double Beds

Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite

 

Dining


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A wide choice of flavors awaits at the five restaurants from Mexican, International, Oriental and Italian fares. Snack and pool bars and 24-hour in room dining add to the options for meals and refreshments.

 

El Mercado
Cuisine:
International
Continental breakfast: from 6:30 am – 7:00 am
Breakfast buffet: from 7:00 am - 11:30 am
Lunch buffet: from 12:30 pm - 4:30 pm
Dinner buffet: from 6:00 pm - 11:00 pm

Dress code: Casual. Wet clothing or uncovered swim wear not allowed

Frida

Cuisine: Mexican (Dinner)

Lunch Int'l buffet: from 11:30 pm - 5:30 pm
Dinner a la carte:
from 6:30 pm - 11:00 pm

Dress code: Casual.  Wet clothing or uncovered swim wear not allowed.

Miyako
Cuisine:
Oriental

Breakfast International buffet : from 7:00 am - 10:30am
Dinner a la carte: from 6:00 pm - 11:00 pm

Note:  Reservations for Teppanyaki tables are required.


Dress code: Casual. Wet clothing or uncovered swim wear not allowed.

Leonardo
Breakfast buffet: 
from 7:00 am - 11:30am

Cuisine: Italian (Dinner)
Dinner a la carte: from 6:00 pm - 11:00 pm

Reservations for the Teppanyaki tables (Japanese-style grill) can be made at the desk located in the lobby by the check-out counter.  Please note that reservations will only be taken for the Teppanyaki tables and are only accepted directly at the resort.

Dress code: Casual elegance.  Long pants, collared shirts & shoes required.

The Steak

Snacks from 11:00 am- 4:30 pm

Dinner a la carte: Fine cuts.

From 6:00 pm - 11:00 pm

Bar service: from 10:30am - 11:00pm

Lobby Bar
From 10:00 am – 1:00 am

Live music from 10:00 pm - 12:45 am

Dress code: casual

Pool Bar Contoy
From 9:00am – 7:00 pm

Snacks: from 10:30am - 6:00pm

Pool Bar Cozumel

From 9:00am - 7:00pm

Snacks from 10:30am - 5:00pm

Beach Bar:

Beach service from 10:00am - 5:00pm

Snacks: from 11:00am - 5:00pm

Amphitheater

Bar service during evening shows

 

Activities & Entertainment


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Daily Activities & Entertainment:

Daily Pool activities and Entertainment, Scheduled Sightseeing Tours, Tennis, 36-holeMini Golf Course, Billiards, Ping-Pong.

Nightly Activities & Entertainment:

Theme Parties (with Karaoke, Caribbean, Casino, Mexican & Mayan Theme Nights), Live entertainment with music in the Lobby Bar

 

 

Children's Programs


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Kids pool featuring slides and water activities.
Applicable Ages: 4-11 years old

Children's Facilities
Children's Pool


 
 

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