Home > DTR Travel In The News > Denver Post September 11, 2002

DTR Travel In The News

Seen as an industry experts by the media and peers:

As you search the Internet for a professional to work with, it is important to know you are working with a company that is honest and has integrity. When there is news happening in the industry, DTR Travel is sought out by media and industry professionals for their views and comments.

United adopts strict 'use or lose' ticket rule- Denver Post September 11, 2002

United Airlines has joined its peers in placing "use it or lose it" restrictions on nonrefundable tickets, a cost-cutting move critics say may backfire on the financially troubled carriers.

Effective Oct. 1, holders of most nonrefundable United tickets - typically those purchased at least two weeks in advance at lower fares - must either travel on their scheduled flight or change the reservation before it departs, for a fee.

If they don't, the ticket will lose its value. In the past, airlines allowed travelers who missed their flights to rebook within a year.

The change is one of several ticketing restrictions United has implemented or tightened in the past two weeks. United and its United Express partners carry nearly two-thirds of Denver International Airport's passengers.

US Airways, which filed for bankruptcy last month, initiated the changes. American Airlines, Continental Airlines, Delta Air Lines and Northwest Airlines now have similar policies.

Denver-based Frontier Airlines, the No. 2 carrier at DIA, has not changed its policy, spokeswoman Tracey Kelly said. The airline handles rebookings of missed flights on a case-by-case basis, she said, and does not automatically grant passengers a one-year credit.

United spokesman Chris Brathwaite said United adopted the new policies on Friday, after top rival American announced its change. Tickets purchased on or after Sept. 6 for travel after Oct. 1 are affected.

The carriers have also made flying standby more costly for nonrefundable ticketholders. Travelers who cannot make their flight and want to wait standby on a later flight in the day must pay $100.

Airline representatives have said the changes are necessary to help them increase their revenues and keep people from abusing nonrefundable tickets. Airlines charge less for these tickets for a reason, they say.

But corporate travel managers and travel agents are furious about the changes. They say airlines are biting the hand that feeds them.

"I think this is a terribly shortsighted decision," said Robert Polk, owner of Denver-based travel agency Polk Travel.

"At a time when they need as many customers as they can get and as much goodwill as they can get, shaking down their best customers is not the way to do it."

David Rojahn, president of the Rocky Mountain chapter of the American Society of Travel Agents, said Denver-area agents are worried their customers will blame them when the new rules catch them unaware.

"They're making customers jump through hoops," he said. "We cannot figure out what the rational is behind this and why they think this is the right time to do this.

``We're having a tough time explaining this to our customers."

Family Vacation Planner
Start planning your family vacation today!
Mexico Family Vacations

Honeymoon Vacations

Honeymoon Registry

Contact Us



Mexico Family Vacations
Why DTR Travel?
Mexico Family Trips
Mexico Family Travel
Family Travel Index

Disney Cruise Line
Disney Family Vacations
Disneyland Family Vacations
Dominican Republic Travel
Dominican Republic Honeymoons
Dude Ranches
Family Vacations
Glenwood Springs Colorado
Guest Ranches
Hawaii Family Vacations
Hawaii Honeymoons
Holland America Cruise Line
Honeymoon Vacations
Ixtapa Family Vacations
Ixtapa Honeymoons
Jamaica Family Vacations
Jamaica Honeymoons

Kauai Family Vacations
Kauai Honeymoons
Lanai Hawaii Vacations
Lanai Honeymoons
Los Cabos Vacations
Los Cabos Honeymoons
Maui Family Vacations
Maui Honeymoons
Mazatlan Vacations
Mazatlan Honeymoons

Mesa Verde National Park
Mexico Vacations

Mexico Honeymoons

Molokai Hawaii Vacations
Molokai Honeymoons
Norwegian Cruise Line

Oahu Family Vacations
Oahu Honeymoons
Playa del Carmen Vacations

Playa del Carmen Honeymoons
Princess Cruises
Puerto Rico Vacations
Puerto Vallarta Vacations
Puerto Vallarta Honeymoons

Resort Reviews

Rocky Mountain National Park
Royal Caribbean Cruises
Second Honeymoons
Ski Colorado
St. Thomas Vacations
St. Thomas Honeymoons
Turks & Caicos Vacations
Turks & Caicos Honeymoons
Walt Disney World Travel

We at DTR Travel take pride in specializing in your family vacations. We have our own families and understand how important it is to have well planned family vacations. Your family vacations are to allow your family time for relaxing and having fun, not worrying about those little details such as where will you eat, how will you get around or if your rooms will be next to each other. That is why we are family travel professionals, so you don't have to be!

Honeymoons / Mexico / Hawaii / Caribbean / Cruises
Colorado / Disney / About Us / Resort Reviews / Home
/ Privacy Policy

DTR Travel Inc.
303-740-8812 (direct)
800-815-8601 (toll free)
303-261-8277 (fax)

DBA Empire Travel Cruises and Vacations
303-692-5666 (direct)
800-870-9904 (toll free)

DTR Travel Inc. (North)
6343 W 120th Ave #200
Broomfield, CO 80020
303-532-5475 (Lisa)
303-261-8266 (Samira)




Follow us on Facebook Twitter

Copyright © DTR Technologies LLC., 2001-201. All rights reserved.